Customer Standard

Here at tiny finn co, we want YOU to be satisfied with our products. We are confident in our high quality materials we use and our quality control that each product goes through before it is shipped to you!

Because of the nature of our handmade products, we do understand that mistakes can happen and we are here to make them right with YOU! 

Here at tiny finn co, we guarantee, 

Quality Assurance: Ensure all products are crafted with high-quality materials and undergo rigorous quality checks before shipment.

Repairs/Replacements: If items need to be repaired or replaced, we offer a seamless process that allows you to be satisfied with your purchase from tiny finn co. Please check here for our Repairs policy. 

Responsive Customer Service: Commit to prompt responses to inquiries and issues, aiming for 24-hour response times via email.

Personalized Assistance: We offer personalized assistance for sizing and customization to ensure you receive products that meet your needs/wants. 

Transparent Policies: Here at tiny finn co, we have clear policies that allow you to have your questions answered and clear expectations of our brand. 

Customer Feedback: We encourage and value your feedback to continuously improve our products and services.